Return Policy

RETURN & REPLACEMENT POLICY

7-DAY REPLACEMENT

At Modern Habits, we want you to receive your order in proper condition.

If your product arrives damaged, defective, or incorrect, you may request a replacement within 7 days of delivery.

ELIGIBILITY

A replacement request may be accepted when:

  • The product arrives damaged.
  • The product is defective or not functioning as intended.
  • You receive a different product from what you ordered.
  • An item is missing from your order.

The product must be returned in its original condition, along with its original packaging and included accessories, where applicable.

HOW TO REQUEST A REPLACEMENT

Contact our customer support within 7 days of receiving your order.

Please provide:

  • Your order number
  • A brief description of the issue
  • Clear photographs or a video showing the problem
  • Photographs of the product packaging, if the product arrived damaged

Our team will review your request and provide the next steps.

REPLACEMENT PROCESS

Once your request is reviewed and approved, we will arrange the replacement according to the circumstances of the order.

Replacement availability may depend on product availability.

NON-ELIGIBLE CASES

Replacement requests may not be accepted for:

  • Damage caused after delivery through improper use.
  • Normal wear and tear.
  • Products damaged through misuse, modification, or negligence.
  • Requests submitted after the 7-day replacement period.
  • Products returned without prior approval from our support team.

ORDER ISSUES

If you receive an incorrect, damaged, defective, or incomplete order, please contact us as soon as possible so we can help resolve the issue.

REFUNDS

Modern Habits primarily offers replacement for eligible damaged, defective, incorrect, or incomplete products rather than a general change-of-mind return.

Any refund, where applicable under the circumstances or applicable law, will be handled according to the relevant order and payment conditions.

CONTACT US

For replacement requests or questions regarding this policy, please contact our customer support team and include your order number.

Modern Habits

Small changes. Better routines. A more modern way to live.